Search FAQs:
Frequently Asked Questions
General Info
Repair Process
General Info
Where are you located?
We are located at 2425 Lexington Rd, Athens, GA 30605.
How long have you been in business?
Athens Paint and Body has been your auto body repair shop in the Athens area since 1988.
What forms of payment do you accept?
We accept cash, personal check, Mastercard, and Visa.
Do you charge for estimates? Can I come in any time to get an estimate?
All estimates are free. Our estimators are available from 8am-12pm and 2pm-5pm Monday through Friday. If you need to come between 12pm and 2pm, please call us in advance to set up an appointment.
Repair Process
The insurance company has told me to get 2 or 3 estimates. Do I have to do that?
No. You are only required to get one estimate, and that should be from your shop of choice.
How long will it take you to repair my car?
During your initial visit, we will provide you with a preliminary estimate and approximate time to repair the vehicle. If hidden damage is found, you will be informed immediately of a revised estimate and repair time.
Can an insurance company make me take my vehicle to a certain repair shop?
Absolutely not! The choice of shop is always yours, regardless of insurance company "suggestions" or "demands" of where to have your vehicle repaired.
Do I need to pay a deductible, and if so, who do I pay it to?
Your deductible is determined by your insurance policy, so you’ll need to ask your insurance agent to verify the amount required. Deductible payments should be made to Athens Paint and Body. If another party’s insurance company is paying for your repairs, you are not subject to a deductible.
Will the insurance company cover the cost of a rental car?
If you have rental coverage in your insurance policy, the insurer will pay the cost of a rental subject to the limits set by your policy.